Ambulance & Medical Transport Services
- Fast Response: Arrive within 30-45 minutes
- Your Destination: Transport to your A&E of choice, medical appointments, or discharges.
- Flexible Scheduling: Pre-book for your preferred time.
- 24/7 Service: Always available, anytime you need us.
OUR FLEET
Our combined fleet of emergency ambulances and medical transport vehicles fully meets the certification requirements set by the Ministry of Health (MOH).
In addition, we go beyond these standards with lifters for wheelchair patients on 10 vehicles, advanced safety features across the fleet, electric stretchers designed for bariatric patients, and paramedics certified in Advanced Life Support to handle serious cases with expertise.
- Medical Transportations
All prices are displayed inclusive of GST
EMERGENCY
Emergency Transport
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30 - 45 Minutes activation (Emergency only)
$256.15
Include:
Life saving intervention (i.e., medication, oxygen)
Arrival:
30–45 minutes upon accepting request
NON-EMERGENCY
One Way Transfer
Appointments, dialysis, discharge, etc. And up to 15 minutes waiting time
Two Way Transfer
$212.55
Appointments, dialysis, discharge, etc. And up to 15 minutes waiting time
TERMINAL DISCHARGE
Terminal Discharge
$381.50
Medical Escort
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per hour (Minimum 2 hours block)
Support
Price (SGD)
-
1. Medic / Paramedic / Nursei$59.95per hour (Minimum 2 hours block)
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2. Doctori$523.20per hour (Minimum 2 hours block)
Bariatric Transfer Options & Add-On Charges
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For weights above 80 kg, additional charges apply per trip.
Charges are calculated based on patient weight and transfer type
Weight
Traffic
Price (SGD)
- Add-on & Location Surcharge
- Add-on & Location Surcharge
Services Add-On Surcharge
Support
Price (SGD)
Support
Price (SGD)
-
1. Staircase Surchargei$16.35(Per flight) Minimum 3 steps
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2. Provision of Oxygen Supplementi$10.90$10 / Litre
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3. Waiting Timei$49.0530 minutes or parthereof
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4. After Office Hoursi$54.50Office Hours:
Monday to Friday
0800H - 1800H
Saturday
0800H - 1200H
(excluding public holiday)hereof) -
5. High Risk Surchargei$109.00Per Trip
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6. Provision of Syringe or
Infusion Pumpsi$299.75Per Equipment -
7. Provision of Ventilatori$1188.10Per Equipment
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8. Priority Feei$21.80Applicable for bookings made within 2 Hours or less
Location Surcharge
Location
Price (SGD)
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1. Psychiatric Facility (e.g - IMH)i$234.35Pick up / drop off surcharge
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2. Airport / Seaporti$354.25Pick up / drop off surcharge
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3. Tarmac (Airport / Seaport) Transferi$1068.20Pick up / drop off surcharge
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4. Cross Border Land TransferiCALL USBased on requirement
Need More Comprehensive Medical Support?
Explore specialised packages designed for extended care, medical escort, and additional assistance during transfer.
WHY CHOOSE US
TRANSPARENT PRICING
No bill shocks. All fees chargeable and applicable are displayed and communicated. No hidden fees nor incidentals. GST chargeable.
SAFETY & PEACE OF MIND
Our ambulances feature advanced GPS, driver assistance systems, and stretchers that support up to 318kg, along with state-of-the-art lifters and safety equipment for secure, efficient patient transport.
PROFESSIONALISM
Our select crew goes through our stringent selection criteria and pre-requisites. Regular training and refresher courses keep our crew at optimum readiness.
FREQUENTLY ASKED QUESTIONS
What is the difference between SCDF 995 and Private Ambulance?
SCDF 995 Emergency Ambulance
- For life‑threatening emergencies
- Examples: cardiac arrest, stroke, severe breathing difficulty, major trauma, unconsciousness
- Operated by Singapore Civil Defence Force
- Conveys to the nearest appropriate public hospital
- Strictly reserved for true emergencies
Private Ambulance Service
- For non‑emergency, planned, or medically supervised transport
- Suitable for stable patients (appointments, dialysis, transfers, discharges)
- Can be pre‑booked or urgently requested, subject to availability
- Allows conveyance to a hospital of choice (if clinically suitable)
- Fees apply
Summary:
Call 995 for life‑threatening emergencies.
Use a private ambulance for planned or non‑emergency medical transport.
What is considered a medical emergency?
A medical emergency is a life‑threatening condition requiring immediate medical attention.
Examples include:
- Unconsciousness or unresponsiveness
- Cardiac arrest or severe chest pain
- Difficulty or stopped breathing
- Severe or uncontrolled bleeding
- Stroke symptoms (facial droop, weakness, slurred speech)
- Seizures or fits
- Major trauma or severe burns
Use 995 only for true emergencies, as misuse may delay care for critical patients.
I want to go to a private hospital. What should I do?
Private ambulances can convey patients to public or private hospitals.
Before booking, we recommend:
- Informing the hospital of the patient’s condition
- Confirming acceptance by the hospital
- Completing any required pre‑registration
If the patient’s condition becomes critical, the ambulance crew may divert to the nearest hospital for stabilization.
Can Medlink Healthcare Group (MHG) provide emergency and non‑emergency services?
Yes.
- Non‑emergency services: medical appointments, dialysis, transfers, discharges, mobility‑impaired patients
- Emergency services: MOH‑compliant emergency ambulances
- Conveyance to a hospital of choice, subject to clinical suitability
Bookings available via MHG’s 24/7 operations centre
I booked non‑emergency transport. Why did an emergency ambulance arrive?
MHG mainly operates emergency‑equipped ambulances to ensure patient safety if conditions change during transport.
- This does not affect charges
- Billing is based on the service booked, not the vehicle type
How soon can an ambulance arrive?
- Advance bookings: Preferred date and time subject to availability
- Urgent requests: Typically, 30–45 minutes, depending on traffic and availability
- Any delays will be communicated promptly
Can ambulance charges be claimed from insurance?
Coverage depends on your insurance policy terms.
- Patients must check eligibility directly with their insurer
- MHG can provide an itemized invoice and service documents to support claims
